Indane gas consumers are facing great difficulty in booking their Indane gas supplies on regular basis. Therefore Indane gas online booking is an easy and simple article to make people aware about Indane Gas booking online whether its Indane gas new connection or Indane gas booking for existing connection. Most of the time when people try to contact the customer care cell, they don’t get a proper response. Even the authorized distributors show less interest in consumers concern.
How to Book Indane LPG Gas Cylinder through SMS/IVRS
IndianOil launches the newly enhanced Automated Unified System (AUS) of refill booking for the Indane customers of Delhi, Hyderabad, Chennai, Bangalore, Kolkata,Lucknow, Ghaziabad, Chandigarh, Kochi, Noida and Patna from 5th March 2011. This multimodal system, designed to make refill booking faster, simpler and more efficient, enables you to book your refills round the clock through SMS and IVRS supported dialing to xxxxxxxxxx ( check below for the number ) .
The IVRS/SMS numbers applicable for each state are below. Check for your city :
While using the system for the first time dial xxxxxxxxxx from your landline / mobile and proceed with the following steps as guided by voice response.
- Select the language options (IVR system has option for three language 1)Local Langauge, 2)English, 3) Hindi. You can choose your option by pressing 1 , 2 or 3.)
- After Selecting the Language, IVRS will ask distributor Phone number (System will ask the Customer to enter the telephone no of Distributor with STD code, Enter the phone number).
- Once the System identified Distributor then it will ask for your consumer number. (note: If you are not aware of correct Consumer Number please refer your Last Refill Cash Memo or Contact Distributor)
- Distributor and Customer number are identified properly, then the system will ask for the option of refill booking and for other services. Select from the options for booking refill (options are Press 1 for Refill booking, Press 2 for Complaint, Press 3 for Enquiry of last booking.)
- Once option for refill booking is given refill booking will be taken and booking reference number will be prompted and SMS will be sent to your mobile number.
Once booking is completed, system will ask for the option of registering the caller number as personal number. You have to press 1 for registering the Mobile Number / Telephone Number . If confirmed, then the mobile / land line number will be registered as the customers personal number .
For future booking, registered users can dial xxxxxxxxxx from the registered phone number and select an option through the interactive mode for
1) refill booking (or)
2) registering complaint or
3) for status of the previous booking.
If refill booking is opted for, the system would respond with the reference number for refill booking.
To use the SMS booking facility kindly register your mobile number through IVR System . Once the registration is just done , simply book a cylinder by typing IOC to xxxxxxxxxx.
For More Details Visit: —> Indian Oil Corporation Ltd(Indane)
In case of Indane LPG Gas Cylinder leakage during nights/holidays, where do we contact?
In case of Gas leakage beyond working hours and on holidays, you can contact Emergency Service Cell (ESC) operating in your area, Phone Nos. of the ESC is mentioned on the refill cash memos.
Click Here for —> Emergency Service Cell (ESC) Online
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